Congratulations FILOSA!

congratulations-png-22For completing your annual survey on October 20th and achieving a PERFECT SCORE of zero deficiencies.

Each year, nursing homes participating in Medicare and Medicaid are required by federal law to undergo a survey and certification process by the state’s Department of Public Health.  Surveys are not announced to the facility and may be conducted at any time including weekends, 24 hours a day, over the course of several days.  The survey process examines all aspects of facility operations, including:  nursing care, meal service, cleanliness and building maintenance, billing procedures, etc.  Surveyors gather data about our practice through observation, record review, and interviews with staff, residents, and their families.

Needless to say, this can be a nerve-wracking process but a testament to the hard work of our staff and their commitment to providing exceptional care.

Well done!

The Malone Family